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Do You Have Leptokurtophobia?
Donald J. Wheeler
The symptoms of leptokurtophobia are (1) routinely asking if your data are normally distributed and (2) transforming your data to make them appear to be less leptokurtic and more “mound shaped.” If you have exhibited either of these symptoms then you need to read this article. The origins of…
Company News: Baumer Enters Cognex Acquisition Alliance
(Baumer: Southington, CT) -- Baumer, a Swiss-based manufacturer of high performance sensors and digital cameras, has become a member of the Cognex Acquisition Alliance. This partnership will facilitate vision system integration by unifying Baumer digital camera and VisionPro vision software…
Product News: MODUS CMM Software Supports Fast Five-Axis Measurement
Renishaw
(Renishaw: Hoffman Estates, IL) -- Renishaw's new MODUS CMM software application works with the company's UCC2 universal CMM controller and full range of sensors, including the REVO five-axis measuring system, to form a single-source coordinate measurement machine (CMM) retrofit package, installed…
3M Donates $720,000 in Equipment to SME Education Program
(SME: Dearborn, MI) -- Quality equipment is essential to a quality education. 3M’s in-kind gift of 250 Super Close Projection Systems 700 Series, valued at about $720,000, which includes projectors, speakers, and wall-mounts, has been donated to the SME Education Foundation for distribution to the…
EU Funds Largest Quality Project in Syria
Samar Azmashly
(Eurojar: Damascus, Al-Hayat) -- Syria has decided to open its economy to the world after long years of centralized economy and to broaden its economic options east and west. Despite the opposition of the United States, it is also striving to join the World Trade Organization (WTO), which includes…
Examining Leadership: Turning Quality’s Eyes Upward
As quality professionals, we find ourselves in a never-ending search for breakdowns in systems, targeting opportunities for improvement with a relentless eye on the ever-out-of-reach but always-in-sight goal of total quality. Today, quality has multiple roles from assuring product quality,…
Company News: WENZEL Acquires Steintek GmbH
WENZEL Group
(WENZEL Group GmbH: Wiesthal, Germany) -- The acquisition of Steintek GmbH, located in Greding, Germany, by the WENZEL Group GmbH & Co. KG that was already announced at the Control exhibition in Stuttgart, Germany, this past May, has now been successfully concluded. The contracts for the 100…
Event: Free Webinar On ISO 10002 Complaint-Handling Framework
DNV
(DNV: Katy, TX) -- DNV is pleased to announce a webinar around a topic every company in every industry deals with... customer satisfaction. This free, live webinar, "Customer Satisfaction—Guidelines for the Complaint Handling Process—ISO 10002" will be held on August 27, at 1 p.m. CDT. Hosted…
Calibrating a Calibration Tool
What does an innovator do when existing methods of calibrating a critical environment pressure sensor are cumbersome and produce shoddy results? Richard Deyoe and Stephen Stout, ASRC Aerospace meteorologists based at NASA’s Kennedy Space Center, decided to design and build their own calibration…
Online Dictionary Has More Than 400 Six Sigma Terms
MoreSteam.com
(MoreSteam: Columbus, OH) --  MoreSteam.com, a provider of online lean Six Sigma training and support technologies, has increased the content of SigmaPedia, their free online lean Six Sigma encyclopedia, now offering more than 400 terms and definitions. With the addition of the new terms,…
Product News: Confocal Laser Microscope for Surface Metrology
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(Olympus: Center Valley, PA) -- The LEXT OLS4000, the newest laser scanning confocal microscope from Olympus, is the next generation in noncontact optical measuring solutions. It advances scan accuracy, accelerates scan speed, and puts the power and flexibility of dual confocal technology into the…
Conference Board Says Offshoring Innovation On the Upswing
The Conference Board
(The Conference Board: New York) -- The number of U.S. companies with an offshoring strategy has more than doubled from 2005 to 2008 and very few plan to relocate activities back to the United States, according to Duke Offshoring Research Network's fifth annual report on offshoring trends,…
QualiPedia: Takt Time
Raissa Carey
Takt is a German word for the baton used by maestros. Just as musicians must be synchronized with the conductor, the rate of production within an organization must be synchronized with the rate of its delivery. In a nutshell, takt time is a theoretical figure that indicates how much time is…
What’s in a Name?
Bill Kalmar
Sometimes in our attempt to correct a quality oversight we end up creating more havoc than if we had done just nothing. Looking for problems in an otherwise smooth running operation can result in confusion and, in the case I am about to describe, can have adverse consequences on hundreds of people…
The Hidden Side of Customer Anxiety
It was her first flight. Her parents had finally settled a bitter divorce resulting in her dad moving three states away. The 10-year-old was nervous about pretty much everything. As soon as she was settled in her seat, after being handed off to a flight attendant, the pilot announced there would…
Product News: Stanley Vidmar Introduces New 5S Cabinet
(Stanley Vidmar: Allentown, PA) -- Stanley Vidmar, a manufacturer of premium custom storage solutions for use in a wide range of industries, is now offering its customers another lean manufacturing solution: the 5S Cabinet. Made with a durable cabinet case featuring metal pegboard inserts and…
What Should The Quality Manager Do?
David C. Crosby
When I say quality manager, of course I’m talking about the department he or she manages as well. I’ve been in the “quality business” for fifty years now. That’s right, fifty years. Much of my career—from source inspector to quality engineer, to corporate director of quality—was spent in other…
Are Quality Methodologies All Smoke and Mirrors? Part One
H. James Harrington
World War III has begun. This time it’s not a war of battleships, bullets and bombs—this is an economic war. The weapons are televisions, steel, cars, and clothes. This is a war where we have no allies. Every nation is out to capture more of its share of the U.S. and world’s market. We are being…
Books: "Engaging Physicians: A Manual To Physician Partnerships"
(Fire Starter Publishing: Gulf Breeze, FL) -- A new book by best-selling author, Stephen C. Beeson, M.D., Engaging Physicians: A Manual To Physician Partnerships (Fire Starter Publishing, 2009) takes leaders on a stepwise, staged journey to engage physicians in a systemwide effort and align…
Event: First Annual Healthcare of the Future Conference
(ASQ Old Pueblo Section: Tucson, AZ) -- The American Society for Quality (ASQ) Tucson Old Pueblo Section 0707 will sponsor a one-day conference to provide Arizona-based health care organizations with a forum to learn about and discuss the vast number of changes affecting the health care industry…
Product News: 3-D Station Has 0.5" Angle Accuracy, Submillimeter EDM
(Sokkia: Olathe, KS) -- Sokkia Corp. introduces the NET05X—a new manual 3-D station that provides unparalleled precision in a broad range of applications such as surveying, engineering, construction, and industrial 3-D measurement. 0.5" angle accuracy The combination of market-proven absolute…
Is Six Sigma Hijacking the Real Customer?
R. Eric Reidenbach Ph.D.
Pick up any article or book, attend any conference on Six Sigma, or talk with any Black Belt or Master Black Belt and you will hear the Six Sigma gospel about the importance of the voice of the customer. For example, in their book Six Sigma: The Breakthrough Management Strategy Revolutionizing the…
Product News: New Software Allows Sophisticated Form Measurements
Mahr Inc.
(Mahr Federal Inc.: Providence, RI) -- As dimensional metrology systems increase in accuracy and sophistication, they are more capable than ever of helping to improve quality and cut costs in production environments. Once there, however, they must often be run by operators who are not experienced…
Were Your Flubs Foreseeable or Not?
Julia M. Rahn Ph.D.
A debate exists as to whether making an error is the same as making a mistake. In baseball, it's an error if a fielder misplays a ball in a way that allows a batter or base runner to reach one or more additional bases, when such an advance should have been prevented given ordinary effort by the…
Product News: Delcam's CAD/CAM Software Demo at AMMO
Delcam
(Delcam: Windsor, ON, Canada) -- Delcam International Inc. will launch the new version of its FeatureCAM feature-based machining software at the American Manufacturing Exposition (AMMO) taking place in Las Vegas, Aug. 17–19, at Booth No. 428. The new release will include enhancements across the…

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