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International Test Conference Approaching
(ITC: New York) -- Register for the International Test Conference and make your online hotel reservations. Test Week events will be held Nov. 1-6, 2009, at the Austin Convention Center in Austin, Texas. Mark your calendar and plan to join us at ITC Test Week 2009 as we celebrate our 40th…
Product News: Energy Measurement, Verification System
(Onset, Bourne, MA) -- Onset, a supplier of data loggers, recently announced the HOBO Measurement & Verification System, a portable energy logging system for measuring, analyzing, and documenting building energy performance. The self-contained system makes it convenient and economical for…
Product News: Linear Encoder for Sectional Machines and CMMs
Renishaw
(Renishaw: Hoffman Estates, IL) -- Renishaw's new FASTRACK linear encoder scale system brings high accuracy, stainless steel construction, and quick, easy installation to large, sectional machines used in flat-panel display and photovoltaic manufacturing applications, as well as large coordinate…
Product News: MoreSteam.com Releases “The Blended Learning Playbook”
MoreSteam.com
(MoreSteam.com: Columbus, OH) -- MoreSteam.com, a global provider of online lean Six Sigma training and support technologies, is has announced the release of The Blended Learning Playbook, the first and only practical guide dealing with the design and implementation of a blended learning model for…
Growing Supply Chain Complexity Increasing Impact on Medical Device Operations
Sparta Systems Inc.
(Sparta Systems: Holmdel, NJ) -- A recent survey of industry professionals at top medical device organizations found that although the increasing complexity of global supply chains is changing how device companies manage suppliers, many (45 percent) feel their current quality systems are…
Resilience in a Recovering Economy
Akhilesh Gulati
Isn't it the economy that's on everyone's minds? When will the economy pick up? Will we be able to survive until then or will we too become another company that used to exist? How do we ensure a stronger position when the economy turns around? Alas, if only we had a crystal ball. Nobody does,…
Books: Five Ways to Turn Angry Clients into Happy Ones
Maribeth Kuzmeski
It happens to the best of us. An upset client calls to complain about a product or service, and you’re completely caught off guard. How do you react? Do you fly off the handle right along with him? Or do you respond in a calm, thoughtful way that salvages and even strengthens your relationship? A…
Feds Arrest Three Suspects on Counterfeit Components Charges
Dirk Dusharme @ Quality Digest
On October 8, the federal government arrested three people in Southern California on suspicion of selling counterfeit integrated circuits (ICs) used in the manufacture of electronic devices to the U.S. Navy. The government executed search warrants at three business locations, two residences, and a…
Product News: EDL’s Thermocouple Mini-Grabber
(EDL: Danville, VA) -- EDL's new thermocouple compensated mini-grabbers provide a continuous thermocouple connection from bare wires to the measuring instruments without attaching plugs. These connectors will save time and improve the accuracy of your measurements. Stop making thermocouple…
Product News: Zontec Releases Synergy 2000 v8.0 SPC Software
Zontec
(Zontec: Cincinnati) -- A dozen new software features, enhancements, and program improvements have been added to Version 8.0 of Zontec’s Synergy 2000 SPC (statistical process control) software. Synergy 2000 is used for enterprisewide quality improvement by monitoring and reacting in real time…
Product News: Microhead Color Camera
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(Toshiba Teli America Inc.: Irvine, CA) -- The CS9501 from Toshiba Teli America Inc. is one of the world's smallest cameras. The ultracompact 1/6-inch CCD camera head measures a mere 7 mm in diameter and weighs 3 grams.  About the size of a pen cap, the camera head with its integrated three-…
The Balanced Scorecard: Issues and Resolution
Forrest Breyfogle—New Paradigms
The balanced scorecard is a commonly used vehicle that is to align organizational-chart work efforts to executive-determined strategies and goals.  With this approach, strategic planning could be considered as step one in this overall business-management-system process. Consider now the true…
Company News: Keithley Expands ISO/IEC 17025 Accreditation Scope
Keithley Instruments Inc.
(Keithley Instruments Inc.: Cleveland) -- The metrology services organization at Keithley Instruments Inc., a provider of advanced electrical test instruments and systems, has expanded the scope of its ISO/IEC 17025 accreditation with the American Association for Laboratory Accreditation (A2LA…
ANSI Accredits First Five Certification Bodies for Toy Safety Certification
American National Standards Institute ANSI
(ANSI: New York) -- The American National Standards Institute (ANSI), coordinator of the U.S. standards and conformity assessment system, is pleased to announce the first five certification bodies to be accredited under the new Toy Industry Association (TIA) Toy Safety Certification Program (TSCP…
Watch Fluke Demo, Chance to Attend “Big Game” in Miami
Fluke Corp.
Note: "When this announcement from Fluke says "Big Game" it really does mean "Superbowl XLIV." The NFL apparently gets sue-happy when companies use the term "Superbowl," so the legal team at Fluke opted to use "Big Game." A spokesperson from Fluke assures us that the winner of the contest will…
Lean Six Sigma in a Health Care Environment
In 2005, according to a BBC News report at the time, operating rooms all over the United Kingdom were thrown into chaos and operations canceled due to broken, missing, or dirty surgical instruments. The Royal College of Surgeons called for a national audit of decontamination units, following a…
Event: Free Webinar on Risk Analysis Techniques for Medical Devices
BSI
(BSI: Reston, VA ) -- The first step in the risk management process is risk analysis. Risk analysis for medical devices requires the definition of a device's intended use, characteristics related to safety, identification of known and foreseeable hazards, and risk estimation for each hazard. Risk…
SAE Standard to Thwart Counterfeit Aerospace Electronics
SAE International
(SAE: Warrendale, PA) -- In a nondescript village, somewhere in the world, the residents take old, discarded circuit assemblies, strip and clean the components, then remark and repackage them for sale as new. In many cases, the entire economy of the village is based on creating these…
Product News: Thermo Fisher Scientific Niton XRF Alloy Analyzer
Thermo Fisher Scientific Inc.
(Thermo Fisher Scientific: Waltham, MA) -- Thermo Fisher Scientific Inc. launches the Niton XL2 Series handheld x-ray fluorescence (XRF) analyzer as the newest member of its family of Thermo Scientific Niton alloy analyzers. Thermo Fisher Scientific is the world’s leading manufacturer of handheld…
Product News: StatPoint Offers 30-Day Trial of Statgraphics Centurion XVI
StatPoint Technologies Inc.
(StatPoint Technologies, Warrenton, VA) -- StatPoint Technologies Inc., a leading developer of statistical tools used in data analysis across the spectrum of business management, manufacturing, and scientific research, recently announced the immediate availability of Statgraphics Centurion XVI.…
W. Edwards Deming Institute Seeks Research Papers
(The W. Edwards Deming Institute: Washington) -- The W. Edwards Deming Institute is seeking research papers or ideas that link the work of W. Edwards Deming to academic literature, works of other great thinkers, or show examples of Deming's theories applied in business, for a February conference…
U.S. Standards Community Celebrates World Standards Day 2009
American National Standards Institute ANSI
  (ANSI: New York) -- Nearly 250 members of the standards and conformity assessment community gathered in Washington, D.C., on October 7 for the U.S. Celebration of World Standards Day 2009. The exhibition, reception, and dinner marking the occasion focused on the theme "…
Ford Motor Co. Tops Latest Brand Loyalty Ratings From Experian Automotive
Experian Automotive
(Experian Automotive: Schaumburg, IL) -- Ford Motor Co. vehicles accounted for six of the top 10 vehicles for customer brand loyalty, according to recent industry analyses from Experian Automotive. Ford Fusion, Ford Edge, and Ford Five-Hundred owners showed the industry's highest brand loyalty…
Demand for IECQ Hazardous Substances Certification Grows
International Electrotechnical Commission IEC
  Australia, China, Norway, South Korea, Switzerland, Thailand, and the U.S. state of California are among the places that are considering, or have already passed, legislation limiting the use of hazardous substances in electrical and electronic products. European Union RoHS (Restrictions of…
Behind the Health Care Improvement Map
Andrea Kabcenell
What if hospital leaders had an easier, more streamlined way to chart an improvement path for their organizations? Imagine a list of key processes that could—if implemented reliably—lower mortality,  reduce harm, lessen delays, create a better patient experience, and lower costs. This possibility…

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