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Quality Digest
(Michigan Metrology: Livonia, MI) -- Registration is open for a new one-day Surface Metrology and Tribology class, to be held in Livonia, Michigan, Nov. 14, 2024.
The one-day class offers a unique opportunity to learn the fundamentals of surface roughness, friction, and wear analysis, and their…
Quality Digest
(Teledyne DALSA: Waterloo, ON) -- Teledyne DALSA has announced that its AxCIS family of high-speed and high-resolution, fully integrated line scan imaging modules are now available in color. These easy-to-use contact image sensors (CIS) combine sensors, lenses, and lights all in one, offering a…
Stephanie Ojeda
There’s no question about it: Should an auditor or inspector visit your facility, one thing that will certainly be under the microscope is your corrective and preventive action (CAPA) system.
CAPA management is a recurring theme in U.S. Food and Drug Administration (FDA) warning letters, a fact…
Chip Bell
‘T ake out the papers and the trash.” That was the opening line of the song “Yakety Yak” by The Coasters. It spent weeks as the No. 1 hit in 1958. Teenagers everywhere wore out their shoes dancing to the hot song. The lyrics hold a strong message about delivering a superior customer experience.…
Quality Digest
(NewTek: Pennsauken, NJ) -- NewTek has introduced the NT-HL-750 series of intrinsically safe LVDT position sensors, which are approved for use in hazardous and explosive environments. These displacement sensors are designed to operate safely and accurately in corrosive environments where flammable…
Quality Digest
(Rockwell: Milwaukee) -- Rockwell Automation Inc. has announced the results of its ninth annual “State of Smart Manufacturing Report: CPG Edition.” The global study encompasses the responses of 158 leaders from consumer packaged goods (CPG) manufacturers, including home and personal care, as well…
Quality Digest
(Dürr: Southfield, MI) -- The EcoPaintJet, initially introduced for overspray-free paint applications in industrial vehicle painting, is now benefiting other industries.
Refrigeration manufacturer PAN-DUR insulates glazing for commercial refrigeration equipment and has been using Dürr’s innovative…
NIST
(NIST: Gaithersburg, MD) -- Ultraviolet (UV) light may seem like an invisible hero, quietly disinfecting our hospitals, curing our nail polish, and killing pathogens in our water. But how can we be sure it’s being used in ways that are safe and effective?
To help ensure that every UV beam serves…
John Tschohl
Everyone makes mistakes. When you screw up and say, “I’m sorry. That’s our mistake,” it’s good customer service, but not service recovery. Most organizations never admit mistakes, and fewer than 1% practice service recovery.
Keeping customers is critical to your growth. Gaining a new customer is…
Henrik Bresman
Traditional productivity metrics are used by many companies to assess the value that employees bring to the organization. These tangible, quantifiable, results-based measurements include work quality and output, efficiency, and the number of projects completed on time and on budget. Some managers…
George Schuetz
In this job, I get a lot of questions. In fact, I did some figuring the other day and estimated, conservatively, that we have probably answered at least 50,000 gauging questions over the past 35 years or so.
Some of these questions have been challenging. They’ve pushed me to learn more about my…
Quality Digest
(Morehouse: York, PA) -- Morehouse Instrument Co. announces the release of the third edition of Force Calibration for Technicians: Top Conditions, Methods, and Systems that Impact Force Calibration Results, by Henry Zumbrun, president of Morehouse. This free, authoritative guide is designed to…
Chris Rush
Ensuring the accuracy and security of clinical data, as well as compliance with good clinical practice (GCP), will in large part determine the success of your study and regulatory submission to the U.S. Food and Drug Administration (FDA). Data management and reporting are essential practices when…
Mike Figliuolo
We take ourselves too seriously, and in doing so we become boring and no fun. Sometimes it’s OK to let loose, act silly, and have a good time. It’s energizing.
So often we while away the days being the consummate professional. We read professional journals. We write professional messages. We hold…
Quality Digest
(PNG Gardco: Columbia, MD) – Paul N. Gardner USA, worldwide distributors, producers, and designers of quality physical and inspection instruments for the paint, coatings, and related industries, has launched a new offering, the RTM digital micrometer.
The Testex Digital Micrometer makes using…
Quality Digest
(HICX: London) -- HICX is announcing its Voice of the Supplier Survey 2024. The new survey builds on its 2021 predecessor, which revealed that some of the world’s biggest businesses are making it hard for suppliers to do their best work. Keen to learn the state of affairs today, HICX set out to…
Quality Digest
(FOBA: Selmsdorf, Germany) -- Laser marking and engraving is critical for unique part identification (UID), compliance, and branding. However, capacity constraints and labor shortage issues can create serious throughput challenges.
To increase output and improve profit per part, forward-thinking…
Jennifer King
At a time when virtual meetings, video conferences, and online work calls are the norm, there’s good news for those who see a unique value in in-person networking. A survey conducted by Harvard Business Review has found that 95% of professionals believe face-to-face meetings are crucial to…
Mike King
Historically, the sensitive nature of personal and company proprietary information held in life sciences quality management systems (QMS) has been a factor for quality management teams’ reluctance to adopt AI. Add to that the complex global regulatory environment and the penalties of noncompliance…
Quality Digest
(Aras: Andover, MA) -- Aras, a leader in product life cycle management (PLM) and digital thread solutions, announces the availability of its new Supplier Management Solutions for Aras Innovator. This suite of applications streamlines collaboration, assessment, and connectivity with suppliers and…
Quality Digest
(ETQ: Burlington, MA) -- ETQ, part of Hexagon, has revealed results of its global survey “The Pulse of Quality in Manufacturing 2024.” The survey found that the vast majority of respondents (73%) have had a product recall in the past five years, with financial costs reaching $99.9 million in the…
Josh Leath
As the transition to a more sustainable future continues, more Americans are discovering the advantages of electric vehicles (EVs). From limited maintenance to incredible torque, acceleration, the ability to fuel from home, and attractive rebates, EVs are no longer just a “green” vehicle option but…
Yushiro Kato
These days, incessant pings and buzzes from your workspace’s preferred team management software may seem like a fact of life. But not too long ago, the idea of having software beyond emailing to manage teams was beyond imagination. Then one of the market’s leaders stumbled into creating the perfect…
Quality Digest
(L.S. Starrett Co.: Athol, MA) -- L.S. Starrett Co., a leading global manufacturer of precision measuring tools and gages, metrology systems, and more, has announced the introduction of its W4900 wireless digital electronic indicator, a precision measurement gage featuring touchscreen technology,…
Quality Digest
(Morehouse: York, PA) -- Morehouse Instrument Co., a trusted and accredited provider of force and torque measurement services for more than 100 years, has introduced a new small deadweight machine (SDM). Designed to address the challenges of calibrating small force instruments, the SDM sets a new…