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T for 2
Patrick Runkel
Boxers or briefs. Republican or Democrat. Yin or yang. Why is it that life often seems to boil down to two choices? Heck, it even happens when you open the Basic Stats menu in Minitab. You’ll see a choice between a two-sample t-test and a paired t-test: Which test should you choose? And what’s…
Experience Required
Stacey Jarrett Wagner
Approximately half of the 704 employers participating in a survey by The Chronicle of Higher Education and American Public Media’s Marketplace said they have trouble finding qualified college graduates to fill their companies’ positions. Yet, 68 percent of the survey’s manufacturers said colleges…
Stewardship
Jack Dunigan
Editor’s note: This continues Jack Dunigan’s series about unsung heroes in the workplace, and the 16 traits they all share. One stormy night many years ago, a man and his wife entered the lobby of a small hotel in Philadelphia. Trying to get out of the rain, the couple approached the front desk…
Pitch: Takt Image Math
Lean Math With Mark Hamel
Pitch is a representation of takt image—a visual and often audible management time frame that lean practitioners use to pace and monitor value stream performance. It’s typically driven by, and linked to, a value stream or line’s pacemaker process. Pitch performance is routinely tracked and…
A Square Deal Is the Best Propaganda
William A. Levinson
Few quality professionals would want to hear somebody call their quality policies propaganda, but they are exactly that by definition. “Propaganda consists of the planned use of any form of communication designed to affect the minds, emotions, and action of a given group for a specific purpose,”…
Distance Measurement Sensors From SICK Offer Increased Mounting Flexibility
SICK
(SICK: Minneapolis) -- SICK, one of the world’s leading manufacturers of sensors, safety systems, machine vision, encoders, and automatic identification products for factory and logistics automation, has launched the Dx35 line of laser distance measurement sensors. These mid-range distance…
Life in a Service Desert
Matthew Barsalou
I live and work in Germany, and I recently learned a useful German phrase: “Service Wüste.” Well, half-German; the service part is actually English. Translated into English it would mean “service wasteland” or “service desert.” That’s how many Germans describe Germany. In general, I’ve found the…
New METTLER TOLEDO Microsite
Mettler-Toledo
(METTLER TOLEDO: Columbus, OH) -- METTLER TOLEDO’s Good Weighing Practice (GWP) was introduced in 2007 and presents a scientific approach to safe selection, calibration and operation of weighing equipment. Now, for the first time, that knowledge is open to the users across several different…
The Meta-Conversation We Aren’t Having
Jon Miller
My latest recommended reading for people who care about getting things done is Craig Weber’s Conversational Capacity: The Secret to Building Successful Teams That Perform When the Pressure Is On (McGraw-Hill, 2013). The awareness and ability to improve our conversational capacity is essential,…
Play the ‘What If?’ Game
The Un-Comfort Zone With Robert Wilson
With the publication of my humorous children’s novel, The Annoying Ghost Kid (Robert Evans Wilson, Jr., 2011), I have had the opportunity to go into elementary schools and teach kids a game that shows them how the creative process works. It’s a great way to come up with story ideas for books and…
Elegant Solutions Part 2
Matthew E. May
Editor’s note: This is Part 2 of Matthew May’s “Elegant Solutions.” Read Part 1 here. I’ve written before about traditional “specs.” How they’re old school. How they rarely help define and describe what we judge our satisfaction by: the experience. Now comes routehappy.com, which is an intuitive…
Address Counterfeit Drug ID in the Field
Spectral Evolution
(Spectral Evolution: Lawrence, MA) -- The worldwide counterfeit drug market continues to expand, both in developing and developed countries. From fake antimalarial drugs in Africa to counterfeits sold over the Internet, these drugs are detrimental in three primary ways: • Patients don’t receive the…
NIST Workshop Gets a ‘Grip’ on Robotics Challenge
NIST
Even though modern industrial robots are becoming more nimble and capable, they still need to get a good grip on things, literally, with the equivalent of hands that are as agile and dexterous as the human variety. How to tackle this thorny challenge, known in robotics speak as dexterous…
What Happened to the Fourth ‘S’ of 5S?
I believe that 5S is one of the most effective tools within the realm of workplace organization. Since its inception, 5S has gained a loyal following in many different types of work environments. Companies that have truly embraced 5S enjoy high levels of organization and efficiency. For those of…
The Politics of Quality
Ryan E. Day
I can’t believe he said that. Well, wrote that. I’m reading another reader’s comment to an article about quality in manufacturing. The reader says, “We shouldn’t drag politics into this!” Really? First of all, how can you drag something into where it already is? Somebody tell me one facet of…
‘Extreme Materials’
MIT News
In 2006, when Tomás Palacios completed his Ph.D. in electrical and computer engineering at the University of California at Santa Barbara, he was torn between taking a job in academia or in industry. “I wanted to make sure that the new ideas that we were generating could find a path toward society…
You Got Electronic Medical Device Reporting Questions?
Michael Causey
In a new 47-page guidance the Food and Drug Administration (FDA) appears to be doing its best to cover the waterfront for medical device manufacturers who need to better understand the complex medical device reporting (MDR) requirements. Topics range from the big picture (who is subject to this…
Truthfulness
Jack Dunigan
Editor’s note: This continues Jack Dunigan’s series about unsung heroes in the workplace, and the 16 traits they all share. The tasks of evaluation, decision making, and determining action are continually recurring for leaders and managers. We leaders must, from the start of the day to its close…
Scanning the Brazilian National Football Team
Artec 3D
Artec scanners were used to create realistic 3D models of Brazilian national football team players for an upcoming multimedia project produced by Globo Internacional, a mass media group in Latin America.  Globo has yet to unveil the details of its project, but Artec wanted to share some insightful…
Keys to Successful Integrated Management Systems
Jim Verzino
Last month we ventured into a new realm of integrated management systems in the article, “Stop Wasting Everyone’s Time with a Disjointed QMS.” What does it take to implement an integrated management system that cuts across traditional silos such as quality, service, production, environmental,…
Metrology: Point by Point
Shaun Wissner
In the small world of 3D metrology, we all have heard the same questions in various contexts countered with some wildly different answers. This new column will explore these frequently asked questions, and address what is and what is not proper 3D metrology practice. Over the coming months, I will…
Results, Processes, and Systems
Quality Transformation With David Schwinn
I recently ran across a great quote in Quality Progress by Govind Ramu of SunPower Corp. He wrote, “Processes without results are useless, and results without processes are unsustainable.” (“Experts and Answers,” Quality Progress, December, 2012). Ramu is correct, of course, but his quote prompted…
Brunson to Exhibit Portable Metrology Products at the 2013 CMSC
Brunson
(Brunson: Kansas City, MO) -- Brunson Instrument Co., manufacturer and provider of 3D measurement and alignment solutions, will exhibit their portable metrology accessories at the 29th annual Coordinate Metrology Systems Conference (CMSC), which runs July 22–25, 2013, in San Diego. This conference…
CMSC 2013 Will Include 3D Metrology Career Fair, USS Midway Museum Tour
CMSC
(CMSC: Benbrook, TX) -- The Coordinate Metrology Society (CMS) announced its final schedule of events for the 29th annual Coordinate Metrology Systems Conference (CMSC) from July 22–26, 2013, at the Sheraton San Diego Hotel and Marina in San Diego. The conference is known for its superior slate of…
Losing Patience (and Patients)
Knowledge at Wharton
When you overhear a person five spots ahead of you at the coffee shop ordering a mocha light decaf, no whip, one pump, it might be enough to make you abandon your place in line and walk out. But what if the context is different and what’s at stake isn’t a hand-crafted drink, but your health—or…

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