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Lean, Quality, and Risk-Based Thinking in ISO 9001:2015

Integrating principles, culture, and tools

Mike Micklewright
Wed, 01/13/2016 - 14:19
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I’ve made the point many times that the quality function and the lean/continuous improvement/kaizen function within an enterprise are really one and the same. Treating them as separate value streams with their own documentation, procedures, and goals is wasteful, short-sighted, and disrespectful of employees and customers alike. Why? Because all that duplication impedes the ability to create flow and add value, which are what employees and customers are most interested in, anyway.

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Comments

Submitted by mrfosu5 on Mon, 02/01/2016 - 04:08

very educative

Hi

I am learning more on quality management and came across this website.

The article is very educative.

Thank you.

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Submitted by wings2i on Mon, 08/29/2016 - 22:48

ISO 9001:2015

Quite an insightful read on the why & what of ISO 9001:2015

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