Deming’s 14 Points and Their Influence on ISO/FDIS 9001, Part 1

Out of the crisis and into the standard

In 1982 the late, great W. Edwards Deming condensed more than 50 years of innovation and experience into a book designed to be a wake-up call for U.S. industry. That book was called Out of the Crisis (MIT reprint, 2000). At that point in his career Deming’s legacy as a mathematical physicist, statistician, management consultant, and visionary was already ensured. But his ongoing frustration with the outdated management philosophy he continually encountered when working in America was plainly evident.

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Deming's 14 Points as Compared to the 7 QMP's

Hello Peter:

It may be enlightening to compare Deming's 14 Points with the 7 Quality Management Principles that are the underpinings of ISO 9001. While participating in the QMP revision work group, I tried my best to have the principle of Understand Variation included. It was not accepted.

Thank you, Dirk van Putten

In your next article . . .

Peter-

It would be helpful to reverse your thinking in the next article. Instead of putting out an article about how Deming's philosophy fits ISO or vice versa - use some critical thinking to discuss why it doesn't fit. You may find more gaps than you realize. Dick has pointed out one of the issues - a big one. Dr. Deming's philosophy is (w)holistic and throwing out "understanding variation" presents a huge chasm. We'd like to know why.

Thanks, Tripp