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Content by Dan Nelson
A QMS Designed for ResultsEstablish process objectives and a process plan before determining if it conforms to ISO 9001
Mon, 01/06/2014 - 11:12
Paul Batalden, M.D., professor at The Dartmouth Institute for Health Policy and Clinical Practice, once said, “Every system is perfectly designed to get the results it gets.” This idea seems applicable to any system of human design. Phrased…
Wouldn’t You Want to Know?It’s not the tool but how you use it
Mon, 12/16/2013 - 12:30
Nobody likes to be told they’re doing something wrong. But if you were doing something wrong due to a misunderstanding, and it was actually hindering your operations while adding unnecessary cost, wouldn’t you want to know? For example, let’s…
Three Ways ISO 9001:2015 Will Encourage a Process ApproachNew draft provides more specific requirements
Sun, 12/08/2013 - 13:01
Based on a reading of the ISO 9001:2015 Committee Draft (CD), the 2015 standard will further clarify and emphasize the requirement to apply a process approach. Although the requirement has been resident in the standard since 2000, this fundamental…

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