Matthew E. May
One of my favorite insights comes from Harvard’s David Garvin: “Learning will always remain something of an art, but even the best artists can improve their technique.” I like it because it quite...
Matthew E. May
Innovation is at or near the center of nearly everyone’s radar screen. If you’re not looking for it in your work, you’re looking for it in your personal life, because stirring in each of us is the...
Matthew E. May
When I speak to groups or meet with prospective clients, one of the most frequently asked questions I field is: “What’s my first step in creating a culture of companywide innovation?” I love the...
Matthew E. May
A good friend of mine recently recommended a wonderful documentary to me: Jiro Dreams of Sushi. I now recommend it to you. It’s a phenomenal and fascinating study of a man who embodies the...
Matthew E. May
Iam an avid cyclist. Last year I purchased a piece of electronic equipment for my cycling habit, produced by Garmin, called the Edge 500. It’s a nifty little gizmo that I mounted on my bike’s...
Matthew E. May
Recently I had a conversation with a friend who was upset about some directional shifts and a looming job shuffle within his company. As I listened to the lament, I recognized that the changes he...
Matthew E. May
In 1996, James P. Womack and Daniel T. Jones popularized the term “lean thinking.” It was their expression for what they observed studying Toyota’s manufacturing operations: an absence of waste....
Matthew E. May
All I want for Christmas is a meaningful measurement. I’m tired of “technical specifications” that have no real-world application. I’m fatigued by acronyms and jargon that I can only imagine...
Matthew E. May
I remember when I first discovered the work of Mark Graban. The year was 2008, and I was preparing to speak to the Massachusetts Hospital Association, an audience of about 400 hospital CEOs and...
Matthew E. May
In our world of excess everything, savvy innovators realize that less is actually best. They know that delivering a memorable and meaningful experience hinges on user engagement, which is best...
