Matthew E. May
Process improvers the world over rally around root cause analysis as if it were the holy grail of all things organizational. But is it?
Understanding the root cause of a problem certainly makes...
Matthew E. May
There’s an interesting strategic play being made by Whole Foods Market. In the midst of the company’s nearly $2 billion one-day drop in market value a few weeks ago came the announcement of a...
Matthew E. May
A few days ago, as I waited for an item I purchased at the local Apple store to be brought to me from the back of the store, I had the opportunity to observe Apple’s frontline strategy. It involved...
Matthew E. May
No, this isn’t an opinion piece or in any way a critique. It’s more like a public service announcement for business professionals in the job market, looking for a strategy position with a market...
Matthew E. May
A significant portion of my strategic facilitation work is with internal functions, a click or two below corporate and business-unit strategy, which includes marketing, human resources, purchasing...
Matthew E. May
I am nothing if not a consumerist. Meaning, I am constantly impressing upon the companies with which I work the importance of a deep and empathic understanding of customers past, present, and...
Matthew E. May
The more strategy development work I do with organizations, the more I’m becoming aware of a prevalent pattern, one that I find counterproductive, even detrimental. It concerns the starting point...
Matthew E. May
Over on the Harvard Business Review blogs, there’s a wonderful debate on the subject of strategy between Roger Martin, who wrote “Stop Distinguishing Between Strategy and Execution,” and Don Sull,...
Matthew E. May
My friend Roger Martin (No. 3 on Thinkers50 ranking in 2013) penned a terrific article in The European Business Review on how Tennis Canada, the national governing body for the sport...
Matthew E. May
As I contemplate the year ahead and the changes I’d like to bring about, I hereby by dub 2015 the “Year of the Question.” If I know anything after a half-century on this planet, it’s that we...
