Content by Taran March @ Quality Digest

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Taran March @ Quality Digest
Right, let me get this straight. The uncomfortable process of air travel, bad enough with its crowding, overpriced food, and seating melees, will soon be intensified by a new airport humiliation:...
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Taran March @ Quality Digest
I’m wondering when we humans started assuming that commerce must be perfect? After all, the adage “let the buyer beware” has been in circulation since folks ran around saying it in Latin. A kind of...
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Taran March @ Quality Digest
During a recent holiday debriefing with a friend, I learned that a colleague of hers was feeling guilty because she and her husband were unable to afford an iPad for their daughter. Nodding and...
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Taran March @ Quality Digest
Maybe the best book to come across my desk this year is Melissa Pregill’s Become One (Rojo Press, 2010). It’s all about becoming a consultant, or “independent,” as she likes to say. It’s a slim...
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Taran March @ Quality Digest
Story update 4/13/2011: We corrected a misquote regarding who first said, “As goes GM, so goes the nation.”Every day, it seems, business as usual gets a bit more unusual. I’ve been haunting the news...
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Taran March @ Quality Digest
Back when I was yardstick high, a well-dressed couple on TV kept breaking into the show I was watching to enthuse about a new technology that was going to cook a complete steak dinner during the...
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Taran March @ Quality Digest
Pharmaceutical manufacturer Johnson & Johnson, which for decades has enjoyed a trusted reputation for soothing babies and overcoming head colds, is currently facing criminal investigation by the...
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Taran March @ Quality Digest
Despite recent headlines targeting Johnson & Johnson’s uncorrected manufacturing problems and deficiencies, most makers of approved drug and biological products are meeting their regulatory...
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Taran March @ Quality Digest
Sometimes it’s interesting to watch trends develop from the relatively safe perch of business media. A press release from Aveta Business Institute last week drew my attention because it wasn’t doing...
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Taran March @ Quality Digest
Although it takes longer to say, “Do we really need a leap second?” than to allow one to come and go, the ongoing wrangle over these troublesome if fleeting moments has spanned a decade now. Most of...