Content by Quality Digest
New ISO/IEC Guide to Help Consumers Get What They Want
Mon, 01/28/2008 - 22:00
(ISO: Geneva) -- A new ISO/IEC guide to developing service standards for consumers will benefit standards developers and be of value to service providers in reducing customer complaints and cutting the business costs of poor service.ISO/IEC Guide… Compounded Hormone Therapy Drug-makers Warned
Tue, 01/22/2008 - 22:00
(FDA: Rockville, Maryland) -- The U.S. Food and Drug Administration has sent letters warning seven pharmacy operations that the claims they make about the safety and effectiveness of so-called bio-identical hormone replacement therapy (BHRT)… Food Safety and Security Summit
Tue, 01/22/2008 - 22:00
(Food Safety and Security Summit: Washington, D.C.) From farm gate to dinner plate, the 10th annual Food Safety and Security Summit, held March 17–19, 2008, at the Washington, D.C., Convention Center, is the largest and most established food… Audio Conference on FDA’s Revised Standards for Water CGMPs
Tue, 01/22/2008 - 22:00
(FDANews: Falls Church, Virginia) --The Food and Drug Administration recently issued proposed changes to the drug-manufacturers’ clinical good manufacturing practices (CGMPs) (21 CFR 210/211). The revised standards would affect three major… FDA Issues Documents on the Safety of Food from Animal Clones
Tue, 01/22/2008 - 22:00
(FDA: Rockville, Maryland) -- After years of study and analysis, the Food and Drug Administration has concluded that meat and milk from clones of cattle, swine, and goats, and the offspring of clones from any species traditionally consumed as… New Design Standard for Workstations
Mon, 01/21/2008 - 22:00
(ANSI: New York) -- The Human Factors and Ergonomics Society (HFES), an ANSI-accredited standards developer, recently published ANSI/HFES 100-2007—“Human Factors Engineering of Computer Workstations,” a new standard that addresses the design of… Complaint-Handling Satisfaction With U.S. Government Less Than With Private Sector
Mon, 01/21/2008 - 22:00
(ACSI: Ann Arbor, Michigan) -- According to a recently released report from the American Customer Satisfaction Index, U.S. citizens are less satisfied with federal government services than they are with private-sector services. In aggregate, citizen… ANSI Compliance Survey Due by March 31
Mon, 01/21/2008 - 22:00
(ANSI: New York) -- The American National Standards Institute recently issued the revised 2008 edition of the ANSI Procedures for U.S. Participation in the International Standards Activities of ISO (ANSI International Procedures) and the 2008 ANSI-… Six Sigma Hospital Preregistration
Tue, 01/15/2008 - 22:00
Catherine Jimerson, online preregistration user (seated) and Meg Nicklas, director of WCA Hospital patient access services, (standing) cut the ribbon, officially announcing the new WCA Hospital online preregistration service… IEE Book Excerpt: Anatomy of a Successful Black Belt
Tue, 01/15/2008 - 22:00
(Smarter Solutions Inc.: Austin, Texas) -- Today’s Six Sigma Black Belts need more than technical and analytical skills. They also must work with others, using capabilities that include teaching, mentoring, coaching, and motivating. Here are 10…
