Tom Pyzdek
Some years back I, along with Drs. Doug Montgomery, Bryan Dodson, John Ramberg and others in the quality community, became concerned that there was no standardized criteria for becoming a Six Sigma...
Tom Pyzdek
The headlines screamed, “Local Hospital Leads the State in C-Sections!” The gist of the story was that this hospital had more cesarean section births than any other hospital in the state. Indeed, it...
Tom Pyzdek
One day, early in my quality career, I was approached by my friend Wayne, the manager of our galvanizing plant.
"Tom," he began, "I've really been pushing quality in my area lately, and...
Tom Pyzdek
In 1988, Motorola Corp. became one of the first companies to receive the Malcolm Baldrige National Quality Award. The award strives to identify those excellent firms that are worthy role...