Content by ISO
Measuring Customer Satisfaction with New ISO Technical SpecificationA framework for monitoring and measuring customer satisfaction
Tue, 06/29/2010 - 12:36
(ISO: Geneva) -- ISO has developed a new technical specification, ISO/TS 10004:2010, which provides guidance to organizations in establishing effective processes for monitoring and measuring customer satisfaction.
Customer satisfaction is one of…Book: New Edition of ISO 9001 for Small Businesses AvailablePublication has been updated to include the requisites of ISO 9001:2008.
Fri, 06/18/2010 - 16:20
(ISO: Geneva) -- A new edition of the successful handbook, ISO 9001 for Small Businesses – What to do: Advice from ISO/TC 176, has just been jointly published by the International Organization for Standardization (ISO) and the International Trade…ISO 26000 Approved to be PublishedInternational standard on social responsibility to be published in November.
Wed, 05/26/2010 - 14:13
(ISO: Geneva) -- The way is now open for the publication of ISO 26000, which gives guidance on social responsibility, as an international standard by the end of year.
The multistakeholder ISO Working Group on Social Responsibility (ISO/WG SR…ISO Toughens Toy Safety for Hazard-Free and Fun PlayNew standard can reduce children's risk of harm, access to a hazard, and the severity of an injury.
Wed, 05/12/2010 - 17:19
(ISO: Geneva) -- Millions of toys have been recalled around the world because of hazardous levels of lead or cadmium, choking hazards, dangerous magnets, and other safety hazards. Two new standards in the International Organization for…ISO Compiles “People Measurements” From Around the WorldErgonomics for the motley human race
Wed, 04/07/2010 - 14:58
(ISO: Geneva) -- With changing standards of living, the body dimensions of people have been increasing in many countries over the last few decades. To ensure that clothing, workplaces, transportation, homes, and recreational activities match today’…What to Expect from ISO 9001 in Supply ChainsISO’s updated brochure provides answers to purchasing managers from various industries.
Tue, 03/23/2010 - 13:14
(ISO: Geneva) -- Just what can purchasers reasonably expect from suppliers who put forward their company’s ISO 9001 certification as an argument in favor of their products or services?
ISO provides answers to this and related questions in an…ISO/IEC Standard to Keep Laboratory Testers on Their ToesISO/IEC 17043 addresses management, planning, design, and personnel of the proficiency testing provider.
Wed, 03/17/2010 - 09:35
(ISO: Geneva) -- A new ISO/IEC standard establishes internationally harmonized requirements for verifying the competence of organizations that carry out proficiency testing of laboratories.
The need for ongoing confidence in the competence of…Product News: Brochure Clarifies Distinctions Between ISO, Private StandardsNot all standards are created equal.
Tue, 03/09/2010 - 18:02
(ISO: Geneva) -- Any organization may claim to have developed a standard, but “not all standards are created equal,” according to the International Organization for Standardization (ISO) in a new brochure clarifying the distinctions between…ISO 26000 Progresses on to Final Draft“Guidance on social responsibility” is in its final stage, before it is published as a fully-fledged ISO standard.
Wed, 03/03/2010 - 14:42
(ISO: Geneva) -- The future International Organization for Standardization (ISO) standard, ISO 26000—“Guidance on social responsibility,” has just passed another important development stage with confirmation that support by ISO’s national members…New ISO RFID Standard Helps Trace Products in the Supply ChainWorldwide higher level security of products using RFID technology
Mon, 02/15/2010 - 09:59
(ISO: Geneva) -- For reasons of safety and reliability, the importance of being able to trace products throughout the supply chain has strongly increased in recent years. The new standard from the International Organization for Standardization (ISO…