Content by Craig Cochran
Using Quality Objectives to Drive Strategic Performance ImprovementFocusing your improvement efforts will bring you better results.
Wed, 11/01/2000 - 10:58
The most significant change in the upcoming revision to ISO 9001 is probably not what you'd expect it to be: It's not customer satisfaction, continual improvement or even the process-model structure of the standard. The most significant change is…