Content by Erika James

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Crisis Leadership
Erika James
Crises are leadership litmus tests—make-or-break challenges, such as the Covid-19 pandemic—that are often unique and random, appearing out of nowhere with no clear road map. Many of those who prevail...
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Building a Team to Lead in a Crisis: Four Key Steps
Erika James
Different people at different levels of an organization or ecosystem experience crisis in different ways. Senior decision-makers are unlikely to have the same insights as those who directly interface...
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How Do You Make a Decision When Every Option Looks Bad?
Erika James
Patagonia, the sportswear brand, made headlines this summer when its founder and CEO, Yvon Chouinard, announced his intention to effectively give away the multibillion dollar business instead of...