Philip Crosby Associates

Philip Crosby Associates gives companies the culture, tools, methodology and results-focused support to become capable organizations. PCA works with clients to install the culture of prevention that forever altered the business landscape when quality management guru and PCA founder Philip Crosby published Quality is Free in 1979. Partner company The Capability Group helps clients by further reducing costs, enhancing quality and promoting growth. For more information, or to sign up for its free business process improvement newsletter, “Take Ten Minutes,” visit http://www.taketenminutes.com or call (800)223-3932.

Sun, 08/08/2004 - 22:00

Quality Culture to Support CU’s Core Conversion A focus on "doing it right the first time" is expected to help South Carolina Federal Credit Union smooth its core system switch.

Sun, 08/08/2004 - 22:00

Ask employees at any financial institution to pick two words to describe a typical core system conversion, and "major headache" is likely the nicest description you’ll hear. Ask that question at $1 billion South Carolina Federal Credit Union,…