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Phil Geldart

Founder and CEO

Phil Geldart is the founder and CEO of Eagle’s Flight, a company focused on improving individual and team productivity. Prior to founding Eagle’s Flight, Geldart was with Nestlé Canada, where he worked for 18 years, the last five of which he served as a member of the executive team as senior vice president of human resources. He also is the author of several books, including In Your Hands: The Behaviors of a World Class Leader (Eagle’s Flight Creative Training Excellence Inc., 1998), Experiential Learning: Changing Behavior to Improve Performance (Eagle’s Flight, 2016), and Lead Yourself Lead Others: Eight Principles of Leadership (Eagle’s Flight, 2015).

Wed, 01/03/2024 - 12:02
Taking Customer Service to the Next Level With Customer-CentricityIt isn’t just about how employees behave, but how they think
Wed, 01/03/2024 - 12:02
When it comes to customer service, few companies do it better than the UPS Store, Chick-fil-A, and REI. That’s not according to me. That’s according to a recently published Best Customer Service list, which was compiled in a partnership between…
      

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