Michael Mills

Michael Mills writes for isoTracker QMS software and has managed quality systems in large and small companies for close to 30 years. He is a member of ASQ and ISO TC 76 and has audited to ISO 9001 since 1996. He blogs regularly at https://pragmatic-quality.blogspot.com/.

Tue, 02/06/2024 - 12:03
What Is Risk-Based Thinking?One of the foundations of quality management
Thu, 04/10/2025 - 00:03
Risk-based thinking—it sounds easy. How hard can it be to think about risk? But did you know that the phrase “risk-based thinking” was only invented in 2015?  Did you know that the ISO says “risk-based thinking” is one of the foundations of quality…
When ISO 9001 FailsWhy the standard has regulations about handling defective materials and nonconforming product
Wed, 10/23/2024 - 12:03
You’ve finally gotten ISO 9001 certification. Congratulations! You’ve built your quality management system, written your procedures, trained your staff, sweated through internal and external audits, and your registrar sent you a certificate suitable…
What Does ISO 9001 Have to Do With Climate Change?The answer might surprise you
Tue, 02/06/2024 - 12:03
Superficially, ISO 9001 and climate change sound different: ISO 9001 is about how to do things well so your organization satisfies its customers; climate change is about physical and chemical interactions in the atmosphere, and the consequences for…