Thu, 04/14/2016 - 14:54
Editor’s note: This is an excerpt from the new book, Innovating Lean Six Sigma, by Kimberly Watson-Hemphill and Kristine Nissen Bradley.
Like every company, healthcare businesses do their work through processes, and any process can be studied and…

Kimberly Watson-Hemphill
President, consultant, author
Kimberly Watson-Hemphill, founder and CEO of Firefly Consulting, is a globally known expert in the field of innovation and operational excellence. She is a co-author of Fast Innovation (McGraw-Hill, 1st edition, 2005), and co-author of Innovating Lean Six Sigma (McGraw-Hill Education, 2016). She has led global lean Six Sigma deployments in multiple industries, including one that saved more than $1 billion.
Thu, 04/14/2016 - 14:54