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Jack E. West

From 1997 through 2005 John E. (Jack) West was chair of the U.S. TAG to ISO/TC 176 and lead delegate for the United States to the International Organization for Standardization committee responsible for the ISO 9000 series of quality management standards. He remains active in TC 176.

Fri, 08/01/2008 - 08:04
Quality Improvement Is an ImperativeMany subclauses in ISO 9001 address this issue, but it all starts with planning.
Tue, 12/02/2008 - 11:34
Does ISO 9001 require controlled processes for improvement? By now, I think most users would agree that it does. The requirements for that controlled process are simple to describe. They start with planning. To meet the minimal requirements of…
Control of Nonconforming ProductEstablishing a procedure for prevention is key.
Wed, 10/29/2008 - 15:31
ISO 9001’s subclause 8.3 is intended to prevent inadvertent use or installation of nonconforming product. A primary requirement of this subclause is to ensure effective implementation of processes that prevent unintended use or delivery of product…
Measuring the Measurement EquipmentControlling the calibration and use of measuring devices is key to product conformity.

Fri, 10/03/2008 - 13:57
Perhaps no concepts have been more abused than those related to controlling measurements. For decades it was common in many industries to calibrate measuring and test equipment to ensure it met its own specifications for accuracy and precision.…
Getting It RightProper controls ensure that you meet your own design requirements.
Sat, 08/30/2008 - 14:55
Although other aspects of controls required by ISO 9001 may be critical, none receives as much attention as subclause 7.5.1--”Control of production and service provision.” Almost every organization must develop processes for delivering services or…
Buyer Beware--and in ControlISO 9001’s subclause 7.4 on purchasing has grown in importance.
Fri, 08/01/2008 - 08:04
If any clause in ISO 9001 has increased in importance since the release of the standard’s 2000 edition, it must be subclause 7.4 on purchasing. Not that the relative importance of the words has changed, but rather purchasing and outsourcing have…
      

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