Mon, 01/20/2014 - 10:00
Ours was a great idea. As residents and business owners in the Caribbean, we had identified a niche market and determined to fill it. We formed a business partnership for a small manufacturing company. For a short time it went OK. Then we processed…
Thu, 01/16/2014 - 10:46
I should have kept a running tally, but I didn’t. During 40 years of training and consulting, I’ve worked with a great number of leaders and managers at all levels, from team leaders up to corporate heads. I usually began by asking what should be a…
Mon, 01/06/2014 - 10:40
Let’s say for the purpose of this article that you have a position open and a slate of applicants who possess approximately the same list of qualifications. What do you do?
You start by looking at qualities. Certain qualities are important in…
Tue, 12/03/2013 - 09:22
Effective leadership is the process of persuasion and example by which an individual induces a person or group to take action that is in accord with the leader’s purposes. It’s the art of letting people have your own way.
Keeping in mind the…
Tue, 11/19/2013 - 10:08
The department manager stepped up to the sales desk, dropped a file on it, and said to Phil the salesman, “Take care of this right now.”
“We have already discussed this customer,” Phil objected. “She has refused to comply with local zoning laws.…
Mon, 11/11/2013 - 09:23
In my last column, I posted the first two motivational triggers boomers respond to. If you’re just now checking in, you can read that column here. I’m not going to continue with the next three triggers here. Instead, I want to share a story that…
Tue, 11/05/2013 - 09:42
My father’s generation came through the Great Depression and World War II. Because those times were so uncertain, security was, and remained, a critical factor for this generation. It might even have been the most relevant, predominant one for them…
Thu, 10/24/2013 - 16:55
I was working with a group of mixed-age volunteers to decide on the type of advertising they should use for their charity. Because broadcast media was one option, we needed to know the radio stations that typical users of their services would…
Fri, 10/18/2013 - 11:42
Leadership is the ability to establish standards and manage a creative climate where people are self-motivated toward the mastery of long-term constructive goals, in a participatory environment of mutual respect, compatible with personal values.…
Wed, 10/16/2013 - 11:21
The hour was late, quite late, in fact, somewhere around 8 p.m. The office had technically been closed since 5 p.m., but I was still there working with two volunteers. I was tasked with the job of preparing registration packets for the 1,300 or so…