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Grace Duffy

President

Management and Performance Systems

Grace has over 45 years experience in successful business and process management in corporate, government, education, and healthcare. Grace uses her experience as President, CEO, and senior manager to help organizations improve. She has authored 18 texts, additional book chapters, and many articles on quality, leadership, and organizational performance. She is a frequent speaker and trainer. Grace holds an MBA from Georgia State University.  She is an ASQ CMQ/OE, CQIA, SSGB, and CQA. Grace is an LSS Master Black Belt, ASQ Fellow, and Distinguished Service Medalist. Grace is the recipient of both the Quality Magazine Professional of the Year and the Asia-Pacific Quality Organization International Woman in Quality Medal. She is a member of the ISO TC 304/WG 5 for Healthcare Quality Management Systems.