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Amy Brown

Amy Brown is the founder and CEO of Authenticx, a software platform that analyzes and activates patients’ voices at scale to reveal transformational opportunities in healthcare.

Amy built her career as a rising executive in the healthcare industry, during which time she advocated for underserved populations, led and mobilized teams to expand healthcare coverage to thousands of Indiana residents, and learned the nuances of corporate operations.

In 2018, Amy decided to leverage her decades of industry experience to tackle healthcare through technology. She founded Authenticx with the mission to bring the authentic voice of the patient into the boardroom and increase positive healthcare outcomes.

Tue, 01/17/2023 - 12:02
Using Speech Analytics to Increase Positive Healthcare OutcomesAI and machine learning can help turn call-center conversations into actionable improvement strategies
Tue, 01/17/2023 - 12:02
Listening to customers is critical for healthcare organizations to ensure they’re delivering high-quality care to their patients. Sure, the traditional methodology of doing so via surveys can increase customer retention and profitability. But much…
      

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