Mon, 03/30/2009 - 12:21
A work instruction is a tool provided to help someone do a job correctly. This simple statement implies that the purpose of the work instruction is quality and that the target user is the worker. Unfortunately, in many workplaces, today’s work…
Patrick Sweeney
Patrick Sweeney, the founder of Michigan-based Explainers (www.explainers.com), is a noted consultant, writer, and speaker on the topic of procedures and work instructions. He has presented at national and local meetings and conferences of professional organizations, forum keynote talks, college-sponsored workshops, and similar events across a broad range of industries and applications.
Mon, 03/30/2009 - 12:21