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Gallup Press
Tue, 02/19/2008 - 22:00
Book Announcement: Human Sigma: Managing the Employee-Customer Encounter
Tue, 02/19/2008 - 22:00
(Gallup Press: Washington, D.C.) -- Six Sigma changed the face of manufacturing quality, creating excellence by reducing variation in finished goods, revolutionizing businesses, and boosting profits. Now, human Sigma is poised to do the same for…
      

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