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Customer-Hostile Policies Feed Customer-Hostile Cultures
Don’t forget who pays for your business to exist
Direct Air Capture Is a Waste of Carbon and Money
Carbon sequestration makes no more sense than pumping money into the ground

Work Order Tracking
The right software makes it much more efficient
Why Equip Your Automotive ERP With AI Algorithms
Process the wealth of ERP data to improve product quality, assess suppliers, forecast demand
MaryRuth’s: Driving Transformation One Process at a Time
How an eQMS streamlined document management and other business processes
Conflict Among Hospital Staff Could Compromise Care
Disrespectful group dynamics on medical teams may contribute to errors and patient deaths
Can Remote Work Help Diversity Recruitment?
STEM jobs drew significantly more female and minority applicants when remote
New NIST Database Helps Monitor ‘Forever Chemicals’
Enables more comprehensive monitoring of PFAS in the environment
How to Become a ‘Friction Fixer’
Eliminating those annoying obstacles getting in the way of your best work
Nine Strategies for Effective Internal Audits
Making sure critical issues see the light of day
What You Need to Know About Weibull Distributions
The more you know, the easier it becomes to use your data
How to Use the Turtle Diagram for Better Internal Audits
Making your process more manageable
Gurus, Ninjas, and Losers
Losing credibility one business card at a time
All Roads Lead to Vision for AI-Powered Industrial Processes
Powerful CPUs and better model compression are bringing AI within reach of more manufacturers
Bulk Bag Filler Upgrade Targets the Bottom Line
Strategies to maximize the utility of your bulk bag filling equipment
The Hidden ROI of Complaint Management
How addressing customer concerns benefits the entire quality process
How Your Leadership Philosophy Can Defuse Future Crises
Creating a guiding maxim helps your people think ahead, too
Mapping Your Supply Chains
A way to visualize and help prioritize risks, actions
How Connected Worker Solutions Help Combat Worker Shortages
Addressing skill gaps and preserving valuable institutional knowledge
Benchtop Test Identifies Extremely Impact-Resistant Materials
High-speed experiments help identify lightweight, protective ‘metamaterials’

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