In 2020, MESA, a small business in Oklahoma, became to date the first and only three-time Baldrige Award recipient.

As vaccinations and relaxed health guidelines make returning to the office

We all know that

In previous articles we have explored what differential privacy is, how it works, and how to answer questions about data in ways that protect privacy.

Quality professionals are often told that “failing to plan is planning to fail.” You might be surprised to learn that this phrase is a misleading myth at best and actively dangerous at worst.

To date, this series focused on relatively simple data analyses, such as learning one summary statistic about our data at a time.

Iwas talking to a friend recently, and the subject of organizational health came up. With my quality background my ears perked up, and I asked him to explain what he thought organizational health meant.

This series is about planning for the worst that can face us.

I was talking recently with a friend who runs an academic program at a major U.S. university. She was telling me about solving a problem in her department and how the solution was obvious so she just did it.

By 6:25 a.m., my fate was sealed.

That morning, 10 miles from my front door in Paradise, California, a poorly maintained power line owned by Pacific Gas & Electric arced, dropping molten metal into the brush at its base and starting a fire.