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Enabling an AI-Ready Culture

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Artificial intelligence (AI) promises that organizations will be 40-percent more efficient by 2035, unlocking an estimated $14 trillion in new economic value to global GDP by 2030, according to PwC.

Four Ways Robots Improve Construction Risk Management

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Risks are inherent in the construction industry, and they come in various types.

Give Your Customers ‘The Knife’

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One of my favorite Halloween memories was decorating the annual giant pumpkin with my son when he was young. As a toddler, he was primarily an observer as he watched me sculpt the face of the pumpkin with a scrimp knife.

The ‘Great Resignation’ Is a Trend That Began Before the Pandemic

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Finding good employees has always been a challenge, but these days it’s harder than ever. And it’s unlikely to improve anytime soon.

Reporting All Biosafety Errors Could Improve Labs Worldwide

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The origin of SARS-CoV-2 remains a mystery.

$1B Lessons on Innovation From Dollar Shave Club

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Often, there’s a razor-thin margin between success and failure.

How to Make a HACCP Plan to Prevent Safety Hazards and Recalls

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If your food manufacturing plant has to issue a product recall, many people might take to social media to vent their frustrations, resulting in a public backlash that can damage your brand’s reputation.

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Leadership Insights From the Baldrige Award-Winning City of Germantown, Tennessee

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When the City of Germantown, Tennessee, was named a Baldrige Award recipient in 2019, the small suburb of Memphis (just 20 square miles in size) became only the 

Eight-Step Decision-Making Process for Making the Most Quality Decisions

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It’s too bad that so many rely on their intuition for their decision-making process.

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