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When Assignable Cause Masquerades as Common Cause

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Photo by Afif Ramdhasuma on Unsplash

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The difference between common (or random) cause and special (or assignable) cause variation is the foundation of statistical process control (SPC).

Managing Systemic Risks in Tech

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Photo by Michael Shannon on Unsplash
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Last month, the heads of seven major American AI companies emerged from the White House with an agreement on 

Quality and Productivity vs. Inflation

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“Money to Burn.” Credit: Jim Flanagan

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Inflation is a serious national issue. Credit agency Fitch Ratings just downgraded the U.S.

EHS Incident Management and Root Cause Analysis

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Stop Spending Money on Problem-Solving Training

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I can’t count how many times during the past 20 years I’ve heard executives complain that their people aren’t enthusiastically participating in their lean program.

Artificial Intelligence: Rewards, Risks, and Regulation

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Ethical Considerations for Successful ERP Implementation

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In this age of rapid technological innovation, the introduction of sophisticated technologies in various industries has raised complex ethical dilemmas.

Build Your Culture of Quality With These Four Foundational Principles of Quality 4.0

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Let’s start with a definition of Industry 4.0, keeping in mind that we’re rapidly approaching Industry 5.0. Industry 4.0 is an era marked by enhanced digitization and the increased connectivity of smart technologies.

Bridging the IT/OT Gap

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In the era of the industrial internet of things (IIoT), assets of both information technology (IT) and operational technology (OT) are becoming more sophisticated—and they both generate and use more data.

Are Your Audits Clause-Based or Risk-Based?

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I’ve observed that ISO management system audits have remained largely unchanged, even after the advent of ISO 19011:2018, the auditing standard that superseded ISO 19011:2011.

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