One of the key additions to the R5 version of the telecommunications quality management system standard, TL 9000, is the addition of a risk management requirement.

The new revision to ISO 9004 came off the press in the last quarter of 2009. It is significantly different from its predecessor. ISO 9004:2009 embodies the quality management principle relating to continual improvement.

Printed circuite board (PCB) manufacturing is moving rapidly up the technology ladder. Keeping internal processes current (and compliant) with new requirements, without disrupting existing customer demands, presents ongoing risks.

The first thing you need to do when you are evaluating a potential supplier based on their ISO 9001 certificate is request that they provide you with a copy of the certificate itself.

If you’re like the vast majority of readers, your company has probably gotten certified to one or more management system standards because someone told you to do so.

Can you imagine producing products with a tremendous amount of variation? I’m sure many of you know this all too well.

Quality and IT executives alike face increasing pressure to implement technological solutions that allow the highest level of holistic control and oversight concerning the quality of their operations.

The 5 Whys is a well-known root cause analysis technique that originated at Toyota and has been adopted by many other organizations that have implemented lean manufacturing principles.

You just finished your audit, and your registrar has handed you a brand-new certificate. Now, what do you do to make sure everyone knows about it?

T

was the night before Christmas and all through the plant
Not a technician was stirring, no quality rants.