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Don’t Create Standards Just to Create Standards, Part 1

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Because many organizations are trying for formal certification, the pressure is on to standardize and document processes. This is also true for any robust improvement effort.

Quality Management Systems: The 10 Most Common Myths

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Management system standards trace their beginnings to the use of simple preventive practices that were developed and used at the beginning of the industrial revolution.

Why Management System Standards Add Value, Part 2

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In part one of this two-part article, we looked at the history of management system standards.

Why Management System Standards Add Value, Part 1

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More than ever, businesses need ways to improve their operations to better gain, serve, and retain customers while reducing costs and improving margins.

The Constants They Are A Changin’

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The electromagnetic force has gotten a little stronger, gravity a little weaker, and the size of the smallest “quantum” of energy is now known a little better.

When Regulators Run Amok

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Standard: “A document, established by consensus and approved by a recognized body, that provides, for common and repeated use, rules, guidelines or characteristics for activities or their results, aimed at the achievement of the optimum degree of ord

Are Attendance Sheets Appropriate for Measuring Training Effectiveness?

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You’ve heard about “measuring training effectiveness” but aren’t quite sure how to do it. You’ve been filling out training attendance sheets for as long as you can recall, and they have served the purpose.

Don’t Design the Experiment Until You Research the Process

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Although we may use the define, measure, analyze, improve, control (DMAIC) mnemonic to help guide us through our problem solving, that doesn’t really give us a lot of specific direction (as I bemoan in my

Getting Ready for an AS9100C Audit

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The aerospace standard, AS9100C—“Quality management systems—Requirements for aviation, space and defense organizations,” (aka AS9100:2009 Revision C) has been released for some time now, and the early results are in.

ISO 9001 Proven to Help Win New Business

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