Customer Care Video

Quality Digest Live -- October 2, 2015

Story links for October 2, 2015


Today is Manufacturing Day

ISO 9001:2015 Has Been Published

Deming's Chain Reaction Gives Meaning to Work

CMSC Corner: Interview with Ulysses Green, ambassador of CMSC

Five Reasons Why Email Is Ruining Your Company
Plus: An interview with author Kelly Graves, CEO of Internal Business Solutions
Webinar: Grow Profit through Better Employee Management


Quality Digest Live -- September 25, 2015

Story links for September 25, 2015


Still Can't Master 5S? Try '1S.'

A Risk Management Primer
Plus: An interview with Tim Lozier, manager for marketing and strategy at EtQ

A Textbook Case of Supply-Chain Mismanagement

Tech Corner: MicroRidge MobileCollect for painless wireless gauging
Selection Tool download:


Quality Digest Live -- August 28, 2015

Story links for August 28, 2015


Preventing and Overcoming Inspection Bottlenecks
Plus: An interview with Alex Lucas, sales development manager for scanning products at Nikon Metrology

Methodological Errors in Lean for Higher Ed

Innovation is About Mindset and Lifestyle

CMSC Corner: An interview with Kieth Bevan, training product manager of the UK's National Physcial Lab and Gary Confalone, president and CEO of ECM Global Measurement Solutions.



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