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Embracing Work-From-Home

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As shelter-in-place orders make work-from-home (WFH) the new normal, some organizations are struggling with the transition to working as a remote team.

How Do You Know They Know?

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Training Within Industry (TWI) job instruction is built around a four-step process titled “How to Instruct.”

Why Not?

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Most lean folks use 5 Whys daily to problem solve, but relatively few are familiar with a clever problem-solving device developed 30 years ago by Deming Prize winner Ryuji Fukuda, called the w

How to See Your Projects to Completion

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Projects go off the rails all the time. Some statistics I’ve seen say only one in eight projects can truly be declared a success. Why are we so horrible at executing projects, especially when we have all these “tried and true” project management methodologies?

The Power of Customer Access

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The “camp” where we board our cat is fantastic. Our cat gets “tree time”—a giant climbing structure with tunnels and carpeted “trees” to climb and scratch. She gets the best of tender loving care, complete with brush-outs and nail trims.

You Get What You Need

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Every endeavor we undertake starts with a goal. A goal starts as an idea, which morphs into a desire, which becomes a goal. Ideas are vague, desires are inspiring, and a goal is actionable inspiration.

Staying on Track With Organizational Strategy and Vision

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I recently read an article in an airline magazine about the resurgence of something called paint by numbers. The idea came about during the early 1950s, and it’s a mix between a coloring book and painting on a canvas.

Doing Business in a Post-Pandemic World

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Although Covid-19 shelter-in-home edicts usually use the terms “essential” and “nonessential,” most business owners think of doing business as essential for survival. Many organizations don’t have the resources to temporarily suspend business.

<em>Wu Wei</em> at the <em>Gemba</em>

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In today’s column, I am looking at wu wei, which is an important concept detailed in the Chinese classic text, Tao Te Ching. This term is generally translated into English as wu = no, wei = action, or no action.

Enough With the Japanese Improvement Jargon

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Mea culpa! I have a reputation for mercilessly bashing management, but I’ve finally come to realize that I owe executives an apology.

Pagination

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