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Hiring Female CEOs Changes How Companies Talk About Women

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The underrepresentation of women at the top of corporate America is a persistent and exasperating problem. Women currently hold 32 CEO positions in S&P 500 companies—slightly more than 6 percent of the total.

Four Key Elements of Successful Stakeholder Communication

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George Bernard Shaw famously quipped that “the single biggest problem in communications is the illusion that it has taken place.” This is often the case when it comes to interactions between firms and stakeholders.

How to Show Compassion Without Compromising on Performance

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At WD-40 Co., there are no teams. Instead, there are tribes.

JPMorgan CEO Jamie Dimon Is Exactly Wrong

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Recently, JPMorgan CEO Jamie Dimon claimed that returning to the office will help improve diversity.

Using the Baldrige Excellence Framework to Improve Organizational Resilience and Sustainability

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The purpose of this article is to highlight actions that organizational leaders can implement to help improve organizational resilience and sustainability.

The End of Labor As We Know It

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As a double immigrant who worked his way through high school and university, I’m a big believer in the lifelong benefits of working on the front line of a service business early in life.

Take This Job and Love It

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You don’t need to fly all the way to Hawaii to find your happy place. You might not need to go any farther than your desk chair.

CEO Jessica Gomez Shares Her Leadership Advice

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Leadership is a topic that garners interest from many but is rarely outlined in both tangible and personal terms.

Analysis of Email Traffic Suggests Constant Remote Work May Stifle Innovation

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The debate over what is lost when remote work replaces an in-person workplace just got an infusion of much-needed data. According to a study conducted at MIT, when workers go remote, the types of work relationships that encourage innovation tend to be hit hard.

When Your Lean Supply Chains Feel Out of Control, Focus on What You Can Control

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Many manufacturers that adopted lean principles by applying a “just-in-time” (JIT) mindset to inventory of materials and parts have been burned, sometimes badly, by cascading supply chain disruptions.

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