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Technology Is No Substitute for Service

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Credit: SCREEN POST on Unsplash

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A couple of years ago, my wife decided to surprise me by taking me over to our local Tesla dealership so I could test drive a Tesla. We put a deposit down to hold our place in line, and two months later took delivery of a Model Y Performance.

What Indiana Can Teach the Nation About Workforce Development

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I’m ashamed to say that I’ve only been to Indiana once—for a fun weekend in Indianapolis. I will say that its Children’s Museum is truly world-class, and it was great going duckpin bowling for the first time.

When Quality and Sustainability Meet

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Quality and sustainability are two critical aspects of modern business operations that are closely intertwined.

Five Foundational Steps of a CAPA Quality Process

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Credit: CDC on Unsplash

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I have a bold opinion: The corrective and preventive action (CAPA) process is the second-most important component of your quality management system (QMS). (If you want to know what I think is No.

Managers Are Changing Their Minds About the Hybrid Work Model

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A recent study at the University of Birmingham, which surveyed 597 managers, has shed lig

The Relationship Between Maintenance and Reliability

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People often use the terms maintenance and reliability interchangeably. However, they are two separate concepts. Although there is some overlap, their scope and focus are quite different.

Is There Really a Link Between Perfectionism and Procrastination?

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“The best is the enemy of good,” wrote French historian and philosopher Voltaire. Today that quote seems more appropriate than ever.

Push the Cart

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There’s a certain irony in the recent attention paid to the application of robots on the shop floor. On a couple occasions in the past year, I’ve heard manufacturing colleagues talk about the benefits of deploying robots to handle material conveyance.

Design Automotive Safety Applications in Simulink

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MathWorks, creators of MATLAB and Simulink, and the embedded software safety and security company Green Hills Software have announced new features in Simulink that help engineers produce safety-related applications for Infineon’s AURIX TC4x family of automotive micro

How Leaders Can Create a Pocket of Excellence in a Toxic Workplace

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Being a leader is tough enough, but it’s downright demoralizing if you feel like you’re swimming upstream against the currents of a toxic workplace.

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