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How Cogeco Increased Its Profitability by Implementing a Lean Solution

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Cogeco’s technical distribution center in Burlington, Ontario, is one of Canada’s drop-off points for internet modem and cable device repair. In 2011, the company’s management carried out a kaizen blitz to improve the efficiency of its device repair process.

Inside Quality Digest Live for June 15, 2018

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In our June 15, 2018, episode of QDL, we get a field report from the HxGN LIVE user conference, examine the “story of quality,” and consider the importance of experience.

Why Firms Should Conduct Randomized Controlled Trials

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Making mistakes and learning from them is par for the course for companies. But years of bad decisions could lead to the downfall of conglomerates.

How to Use Onboarding to Create Brand Champions

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In today’s talent market, employees are consumers of the workplace: They are attracted, recruited, and wooed into making employment decisions, similar to how companies market products and services to shoppers.

Why Small Manufacturers Are Uniquely Suited for the Digital Era

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It is a great time to be a small business in manufacturing. Today’s digital disruption is about ideas, not major capital investments or facilities with sprawling footprints.

Visibility Is Key to Digital Transformation in the Supply Chain

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The digital age is well underway, and that accounts for every aspect of business.

Manage Polarities... or Step Off the Seesaw

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Do you seesaw back and forth, trying to manage polarities in your life and find the right balance?

A Shortcut to Experience

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A story is told about a reporter who was interviewing a successful bank president. He wanted to know the secret of the man’s success. “Two words: right decisions,” the banker told him.

A Success Story of Modern Manufacturing

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There’s a big problem for companies within industry these days: the inability to monitor statistical process control (SPC) in real time. This issue manifests itself in several ways, and its effects are filled with risk for enterprises of all shapes and sizes.

Measuring Success With Advanced Integration Technology

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Advanced Integration Technology (AIT) serves the world’s largest and most technologically advanced aerospace OEMs and tier one suppliers, including Boeing, Airbus, Lockheed Martin, Northrop Grumman, BAE, Embraer, Spirit AeroSystems, Triumph, and Bombardier.

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