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Necessity Is the Mother of Customer Co-Creation

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Necessity is the mother of invention. And few things are more necessary to the success of an organization than customers. Leave that thought on the page, and we will return to it shortly.

Will Warehouse Automation Replace Humans?

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Read any article on automated warehouse vehicles, and it’s pretty easy to see there is a lot of hype.

Davis Tech Trains Blind Students in CNC Machining

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Davis Technical College, a community college in Utah, is offering the United State’s first-ever CNC machining training course for blind students.

Finding the Hidden Innovators in Your Company

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Most people who work in a corporate environment are familiar with some type of personal style indicator—Meyers Briggs Type Indicator, Strengths Finder, DISC profile, and others.

Workplace Development Is the New Workforce Development

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This article is the fourth in a monthly series brought to you by the America Works initiative.

What Leaders Can Learn From Crazy Horse, Part 2

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When you played cowboys and Indians as a kid, did you want to be the cowboy or the Indian? I wanted to be the Indian. All the ones I saw in comic books had super-cool moccasins and could move around with their bow and arrows without making a sound.

Truly and Virtually Inspiring: The First Virtual Quest for Excellence Conference

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Each year after the Quest for Excellence Conference, I sift through my notes and try to identify themes I have heard in the presentations of the new 

What Leaders Can Learn From Crazy Horse, Part 1

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We live in an era of statue removal. Meanwhile the largest mountain carving in the world is under construction in the Black Hills of South Dakota just 17 miles from Mount Rushmore. The final carving will be 640 feet long and more than 50 stories high.

Are We Problem Solving or Just Going Through the Motions?

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I was talking recently with a friend who runs an academic program at a major U.S. university. She was telling me about solving a problem in her department and how the solution was obvious so she just did it.

Industry 4.0: Crafting the Future With AI, Robotics, and Automation

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Just like its predecessors, this fourth industrial revolution (dubbed Industry 4.0 in 2011) is all about increasing productivity.

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