In the 1940s the War Production Board trained approximately 50,000 individuals in how to use process behavior charts (also known as control charts).

(IAS: Whittier, CA) -- The International Accreditation Service (IAS) is offering a training course, May 24–26, in Washington, DC, designed to provide an in-depth understanding of the requirements of the International Organization for Standardization (ISO) standard ISO/IEC 17025:2005—“General req

(NIST: Gaithersburg, MD) -- The Commerce Department’s National Institute of Standards and Technology (NIST) recently announced a new competition for grants for the construction of new or expanded scientific research buildings at institutions of higher education and nonprofit organizations.

(Standards Council of Canada: Ottawa, Ontario)-- The Standards Council of Canada (SCC) is accepting nominations for its 2010 Awards.

(GeorgiaTech: Atlanta) -- A class of molecules whose size, structure, and chemical composition have been optimized for photonic use could provide the demanding combination of properties needed to serve as the foundation for low-power, high-speed all-optical signal processing.

A major part of the zero defects concept is to recognize outstanding performance on the part of employees by presenting them with an award. After all, you asked for zero defects performance, so let people know when you get it.

As you can see, and as I tend to do in these occasional column entries, I’m freely mixing metaphors above. My point, or points, as it were, are that, first, times are tough. Well… duh.

(Mitutoyo: Aurora, IL) — Mitutoyo America Corp. announces the new Surftest SJ-210 portable surface roughness tester.

On July 20, 1969, astronaut Neil Armstrong landed on the moon, signaling the attainment of President John F. Kennedy’s vision to put a man on the moon and return him safely to earth.

The science of harnessing customer loyalty and satisfaction is getting very trendy in business. And perhaps nothing has been more responsible for driving excitement than Net Promoter.