Leaders of quality assurance programs must be able to generate interest and commitment without burdening clinical and administrative staff with an activity they neither understand nor believe in.

Managers get a lot of training on how to solve problems. They get no training on their role in problem solving.

(Minitab: State College, PA) -- Minitab Inc. has released Minitab 16 Statistical Software, the latest version of the leading software used for quality improvement and statistics education.

(JETS: Alexandria, VA) -- Tackling one of the world’s most pressing problems—the global water shortage—from an engineering perspective, students from The Taft School in Watertown, Connecticut, took the top national honor for the 11-/12-grade level, while those from the Harker School in San Jose,

(Nikon Metrology: Leuven, Belgium) -- At the international 2010 Control trade fair for quality assurance, Nikon Metrology introduced the all-digital LC60Dx/LC50Cx scanners.

At the time of this writing, inspectors from the Food and Drug Administration (FDA) are at work monitoring seafood safety in areas affected by the oil spill in the Gulf of Mexico. Finger-pointing continues and there is now talk on the news of criminal prosecutions.

(Mettler-Toledo Inc.: Columbus, OH) -- Pharma Tech Industries (PTI), a contract manufacturer and packer of pharmaceuticals, medical devices, and personal care products, is focused on exceeding customers’ expectations.

The client is a small independent company that just made a $600 million bet on a new deepwater floating platform to develop a Gulf of Mexico field, which bigger companies considered too small to develop themselves.

(Paton Professional: Chico, CA) -- Few people with knowledge of business—small companies and large international organizations alike—would disagree that an organization is only as good as its top management team: its board of directors.

e’ve all done it: You need to learn something so you sign up for training. You attend a class. You go back to work. Does anything from the training class stay with you a week later? How about a month or six months later? Usually you feel good after training.