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How Starbucks Managed Rapid Change on a Large Scale
For Starbucks, the world’s leading retailer, roaster, and brand of speciality coffee, 2008 was a tough year.
Always Have a Back-Up Plan
If you’re like most people, you probably plan out a good portion of your day-to-day activities.
This Year in Quality, Part One
A new year always brings new hope, new plans, and new perspectives. While looking ahead is the most direct route to progress, looking back is essential to understanding the present. After all, the past creates the consequences that will shape the future.
Lean, Six Sigma, or Strategy?
A friend recently returned from a visit to China; his company had been acquired by a Chinese organization and he had gone there as part of the mutual due diligence.
Enhancing the Efficiency of Wind Turbines
In 2008 more wind-turbine power generation capacity was added in the United States than coal-fired power generation.
Accurate Micropart Topography Using 3-D Metrology
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