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Is That Really Your Phone Number?

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This is a story that, if columns in Quality Digest Daily had a rating, would be rated PG 13—not suitable for children and sensitive adults. As the story progresses, you will see why. You have been warned.

Product News: Leica Geosystems Updates GNSS Quality Control, Data Analysis Software

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(Leica Geosystems: Heerbrugg, Switzerland) --  Leica Geosystems has announced Leica SpiderQC v.

Product News: Lobex Lobing Detection Solution for Centerless Grinding

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(LaserLinc: Fairborn, OH) -- LaserLinc Inc., a manufacturer of noncontact laser and ultrasonic measurement systems, has developed Lobex, an innovative solution for lobing-detection in centerless grinding.

3-D Scanner Helps Patient in Battle Against Cancer

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(Proto3000: Vaughan, ON, Canada) -- A patient had to undergo the surgical ablation of most of her nose, because of a skin cancer that had attacked her right nasal septum.

Preconceived Notions Can Stifle Innovation and Sidetrack Audits

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Trepanning is the process of drilling a hole in the skull. It was practiced as far back as 10,000 years ago. Archaeological artifacts lend credence to the lore that the process was used by some cultures to expel evil spirits.

“Made in America” Will Go Away Without Investment in STEM-Based Education

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(SME: Dearborn, MI) -- As skilled labor shortages continue to hold back various sectors of U.S.

Book Excerpt: Implementing TWI

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(Donnelly Custom Manufacturing: Alexandria, MI) -- Despite the more than 60 years since training within industry (TWI) was cre

Event: “Measurement and Testing in the Service of Society”

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(ISAS International Seminars: Jerusalem) -- The 4th International Conference on Metrology, organized by the Israeli Metrological Society (IMS) in collaboration with CITAC and the Israel Analytical Chemistry Society, will take place at the Ramada Hotel in Jerusalem on May 23–24, 2011.

Survey: Outsourcing Call Centers Is Bad for the Bottom Line

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(CFI Group: Ann Arbor, MI) -- The fourth-annual Contact Center Satisfaction Index (CCSI) from the CFI Group finds that offshore contact centers not only score 27 percent lower in customer satisfaction than those based in the United States; they score lower in every category, from first-call reso

ISO/IEC 17025: Data Integrity Begins with Employee Integrity

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The foundation of any laboratory’s reputation is built on confidence in its ability to provide correct and reliable data.

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