(North Carolina State University: Raleigh, NC) -- Researchers have long held that there are steps that can be taken to make brainstorming sessions more productive.

Systems thinking requires a massive change in the way organizations design and manage work. Old thinking must be flushed out so that new and better thinking can replace it.

(QuEST Forum: Plano, TX) -- QuEST Forum unveiled its second report in a series on the state of communications quality at the 2010 Americas Best Practices Conference, Sept. 21–22 in Atlanta.

I attended a talk in 2006 given by a world leader in quality that contained a bar graph summary ranking 21 U.S. counties from best to worst (see figure 1).

Lean thinkers see the waste in health care when they are at the hospital gemba. I think this is true whether you are a lean person who is new to health care or if you’re a long-time hospital person who has learned lean.

Today’s entrepreneurs and business leaders must tread a tightrope through a universe of distractions. Information pours into our brains in a relentless, never-ceasing deluge.

(IMTS: McLean, VA) -- IMTS 2010 was nothing less than the premier event that everyone has come to expect. The latest installment was the eighth largest edition in its 28-event history.

(Fluke Corp.: Everett, WA) -- Fluke Corp., a global provider of portable electronic test and measurement technology, will donate $65,000 worth of test instruments to schools and training programs for use in teaching students to diagnose and repair sophisticated industrial process control systems

While watching the local and national news recently, I hearkened back to the 1950s when TV news was void of all the theatrics and proud puffing.