Organizations need a systematic approach for risk containment when quality, delivery, and design product and service issues occur.

On the face of it, today’s supply-chain risks don’t seem too different from any other time in history.

The ISO 9001 requirements pertaining to preventive action would get a lot more attention if people grasped the very simple fact that this is all about managing risk—which is really about managing the consequences of change.

Japanese vehicle manufacturer, Toyota, is well-known for developing the principles of lean manufacturing.

A few weeks ago, my eyes filled with tears as our daughter, Lisa, told those whom we call the Macaronis, that she was struggling to decide between her current occupational choices (yes, she’s that talented and in demand); what she really wanted to do was work more

Last article, I wrote about the importance of correctly classifying variables as part of the research design process, and discussed the benefits of the hugely useful, but oft-neglected, blocked variables.

Lean training and programs are more popular than ever. Implementing lean strategies is all the rage, but has your CEO really seen the lean light? Use these 10 signs as a gauge to find out.

It’s all too easy to make mistakes involving statistics.

A frequent refrain of top managers is, “We need to do a better job of holding people accountable.” Accountability seems to be the mantra for organizational get-well programs these days.

On Nov. 18, 2011, President Obama signed into law the Consolidated and Further Continuing Appropriations Act of 2012 (P.L.