I recently returned a pair of $28 (suggested retail price) Chinese-made gloves I bought for $7.97 the day after Christmas, which is when I do all my Christmas shopping.

A Quality Digest reader wrote in asking for techniques to evaluate touch-trigger probes for accuracy.

Although you were energized and excited about jumping into 2012, the 20+ tasks added to your to-do list and an inbox full of e-mails begging for an immediate response sidetracked you into feeling overwhelmed and incapable of getting everything done.

With a random-looking spatter of paint specks, a pair of cameras, and a whole lot of computer processing, engineer Mark Iadicola of the National Institute of Standards and Technology (NIST) has been helping the Federal Highway Administration (FHWA), in cooperation wi

One of the cornerstones of quality and lean Six Sigma is data: “We insist on it.” “Don’t tell us what you think the situation is; let the data do the talking.” “In God we trust—all others bring data.” You get the idea.

Any company that attempts to reduce inventory and its associated costs brings its own unique advantages and challenges to the battle.

I found that training to run a marathon is a lot like completing a quality improvement project. I ran my first full marathon in November 2011, and as I was completing my training, I came across this quote about quality improvement from V.

Recently I visited the world-famous Tabasco sauce factory on Avery Island, Louisiana.

Contrary to common perception, the major automakers have produced large increases in fuel efficiency through better technology in recent decades.

Engaged people feel good about coming to work every day, says Fred Lorestani, vice president of North American Implant Operations for Stryker.