Countdowns are usually reserved for events of significant importance, like the classic T minus 5, 4, 3, 2, 1, 0, ignition, heard so many times from Cape Canaveral. Or a countdown to a momentous occasion like a wedding or a long-awaited product launch.

What’s the key to managing and engaging literally a city of employees?

A lot of us have been following the advancements in 3D printing and have noted the variety of materials that can be used to create objects. The most common of these are plastic, nylon, and metal.

Unless you’re 3 years old, you probably can’t have things just the way you want them all the time. You can’t always have peanut butter and ranch dressing on your toast. Or ketchup on your pineapple. Or sugar sprinkles on your peas.

Editor’s note: This continues Jack Dunigan’s series about unsung heroes in the workplace, and the 16 traits they all share.