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Pay for Performance Systems: Still Destroying Quality

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The recent NFL brouhaha over pay for performance (Saints style) has seen a lot of media coverage.

Please Don’t Ask Me to Take It to the Next Level

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Forgive me, but what does it even mean to “take it to the next level?” What is the next level, and is it “better” than the current level? How do we know? Is it higher or lower than where I currently stand?

Benefits of Silicon-Based Temperature Sensors

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The need for low-cost temperature logging devices in the cold-chain industry has led to the development of silicon-based instruments that do not need calibration.

Manage Your Stakeholders, Manage Your Life

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Everyone reading this is a capable, smart, and skilled project manager, proud of managing the key stakeholders in each project with professionalism and finesse. Do you bring this same care to managing the stakeholders in your personal life?

Seven Targets for Lean Innovation

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In 1996, James P. Womack and Daniel T. Jones popularized the term “lean thinking.” It was their expression for what they observed studying Toyota’s manufacturing operations: an absence of waste.

Evolving Beyond Platitudes to Holistic Improvement

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The 24th Institute for Healthcare Improvement (IHI) Annual Forum took place on Dec. 9–12, 2012. It is probably the leading health care improvement event in the world.

How to Test Your Discrete Distribution

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In my last article, “Understanding and Using Discrete Distribution,” we looked at different discrete distributions and how you can use them.

Leaders Really Can Reduce Employee Cynicism

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Management efforts to reduce cynicism and enhance employee empowerment can have a large effect on employee engagement, according to a study from the University at Buffalo School of Management.

A Secret Christmas Audit Goes Public

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This is a true exposé from Santa’s mega-factory at the North Pole. The information, apparently smuggled out in a series of notes rolled into scrolls and tucked deep inside elf shoes, was found floating in the open stretches of water known as the North Pole Passage.

Christmas Wish: Meaningful Measurements

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All I want for Christmas is a meaningful measurement. I’m tired of “technical specifications” that have no real-world application.

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