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Understanding ‘The Culture of Quality’

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Visual Control of Big Data

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In the age of big data, visualization tools are vital. With a single glance at a graphic display, a human can recognize patterns that a computer might fail to find even after hours of analysis.

Say Yes… and Yes, Again

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Last evening my wife, Carole, and I attended a celebratory dinner for the family of one of my former students. Luca, my student, originally from Italy, brought his wife, Olivia, and his young daughter, Kendra.

Getting Ready for ISO 45001

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Visual Process Performance Tools

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In the words of my friend and colleague Larry Loucka, “Graphs are math.”

Lean Toilets and LEED

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Can something as simple as a toilet support LEED (Leadership in Energy and Environmental Design)? We take this basic sanitation device for granted, and while it makes the obvious wastes disappear very cleanly, another form of waste hides in plain view.

The Root Cause of Bloodshed in the Middle East?

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Going Beyond the Manufacturing Floor

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When Accountability Systems Meet Strategic Planning

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How We Learn

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While I am an unabashed proponent of learning by doing, I have a list of books that have been essential to me over the years as a framework for experiential learning.

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