What do bus schedules have to do with a lean management system? Quite a bit, even though, obviously, the notion of a bus schedule is more metaphor (or is that analogy?) than reality.

Football is one of life’s mysteries for me. Despite a lifetime of passing television screens where blockish humanoids coalesce and separate against a green background, I can’t get past my shallow impression of huddle and muddle.

You would think that the corrective and preventive action (CAPA) system would be a business enabler—a disciplined approach to permanently resolving problems once and for all.