I have a few questions for you about your company: Are you focusing on acquisition or retention? Are you rebranding your image or are you reinventing the customer experience? What are your priorities?

There is a difference in life between acting out of obligation or inspiration. Inspiration is shaped by having some possibility in mind—seeing the connection between how you are spending your time and a desirable future that doesn’t exist right now.

If you’re frustrated with your team members not delivering high-quality work, you might be the root cause of the problem. It’s time to stop being an enabler of their bad behaviors.