The life of a man, especially a man like Quality Digest founder Don Dewar, is punctuated by a series of events that shape not only him, but those he touches as he moves through his life. 

I kicked off 2015 in a big way. Isn’t that what a new year is all about? Every year is a new year to get it right—on a personal or professional level and on an organizational improvement level, i.e., employee and customer experience.