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Untangling the Gordian Knot of ISO 9001

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Going Nuts Over NIST’s Standard Reference Peanut Butter

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Are Quality Bonuses Right for Your Medical Directors?

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‘Quick Test’ Station May Speed Photonic Thermometers to Market

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Reputation Risk Management for Boards

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Reputation is fast becoming one of the most important risks to manage. Build quantifiable arguments to get boards on board.

Innovation: Out of the File Cabinet, Onto the Agenda

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Not long ago a new client asked our team to lead an innovation project to create a product. As always with a new client, we did a quick survey. It’s important to understand what the client knows and has attempted in the name of innovation.

Outlook Is Positive for Quality Management

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Beware of Lean Hypocrisy

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Davos and the Fourth Industrial Revolution

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Walking the snowy streets of the small Swiss town of Davos, it was impressive to know that 40 heads of state and 2,500 leaders from business and society were there to talk about some of the most important global challenges facing us today.

Why Strategy Withstands the Test of Time

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How often have you heard people say, “Our strategy is to become the biggest and the best?” This isn’t strategy. Strategy is not the what. Strategy is the how: How will you become the biggest and the best?

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